Terms of Service

1. Agreement to Terms

By accessing or using the website (https://nexatechconsultants.com) and contacting NexaTech Consultants (“Company”, “we”, “our”), you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, you must refrain from using this website and submitting inquiries.

2. Website Content and Non-Binding Informational Scope

The content provided on this website—including descriptions of Managed IT Services, Remote Monitoring & Management (RMM), and ScreenConnect remote support—is for general educational and promotional purposes only. Nothing on this website constitutes a formal service level agreement (SLA), warranty of uninterrupted system performance, or guarantee of 100% security against hardware failure or cyber events.

Formal managed IT engagements, response time commitments, and monitoring deliverables are governed strictly by individually executed Master Services Agreements (MSA) and Statements of Work (SOW).

3. Remote Support Terms and User Consent

All remote technical assistance provided by NexaTech Consultants (including sessions executed via ConnectWise ScreenConnect) requires express consent from the client or authorized workstation operator. By joining a remote support session, the user confirms that:

• They are authorized by their employer or equipment owner to permit remote administrative access.
• They have closed any sensitive, personal, or confidential records unrelated to the troubleshooting task.
• They understand that technical intervention carries inherent operational risks, and that essential data should be backed up prior to major maintenance routines.

4. Acceptable Use of Website and Contact Endpoints

Visitors agree not to:

• Transmit automated spam, malicious code, or unsolicited marketing material through contact forms.
• Attempt to reverse-engineer, probe, or disrupt website APIs or underlying server infrastructure.
• Misrepresent their identity or affiliation when requesting consultation or support.

5. Intellectual Property and Third-Party Trademarks

All original content, graphics, and architectural designs on this website are the intellectual property of NexaTech Consultants. ConnectWise ScreenConnect® is a registered trademark of ConnectWise, LLC. All other product and brand names mentioned are the property of their respective trademark owners and are referenced solely for identification of technical interoperability.

6. Limitation of Liability

To the fullest extent permitted by applicable law, NexaTech Consultants shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of the use of, or inability to use, this website or information provided herein.

7. Governing Law

These Terms shall be interpreted and governed in accordance with the laws of the State of Delaware (or the jurisdiction where NexaTech Consultants formally files its primary business entity), without regard to its conflict of law provisions.

8. Inquiries and Contact

Questions regarding these Terms of Service may be addressed to our legal coordination desk at support@nexatechconsultants.com.